Legal Documents

Vi88 Terms & Conditions — Full English Version

Please read these Terms & Conditions carefully before using the vi88 platform. All policies relating to accounts, betting, payments, and bonuses are clearly outlined here.

Last Updated: January 2026
Available in Bengali
8–10 minute read
Categories
General Rules
Account & Registration
Betting Policy
Payments & Withdrawals
Bonuses & Promotions
Responsible Gaming

Account Security

Each user may register only one account. You are responsible for keeping your account credentials confidential.

Transparent payment policy

There are no hidden charges on deposits or withdrawals. All applicable fees are clearly communicated upfront.

Fair Bonus Terms

Bonus terms are straightforward and easy to understand. Wagering requirements are communicated upfront.

Secure Platform

Vi88 upholds international security standards. Fraud and any form of dishonest play are strictly prohibited.

Responsible Gaming

No one under 18 may use vi88. Limit-setting tools are available to all users.

Dispute Resolution

Our support team is available 24/7 to help with any issues. All complaints are handled fairly and impartially.

These Terms & Conditions apply to all use of services on the vi88 platform. By registering, you confirm that you have read and agreed to these Terms & Conditions in full.

01 General Terms & Conditions

Vi88 is an online gaming and Sports Betting platform operating under an international license. By using this platform, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using vi88.

Vi88 reserves the right to update these Terms & Conditions at any time. A notification will be posted on the platform when changes are made, along with the effective date. Continued use of the platform after any update constitutes acceptance of the revised terms.

1.1 Scope of Service

Vi88 offers the following services:

  • Sports Betting — cricket, football, tennis, and 20+ more sports
  • Live Betting — Real-time bets during live matches
  • Online Casino — Slots, Card Games & Live Dealer
  • VIP Membership Benefits
  • Bonuses & Promotions Program
vi88 reserves the right to temporarily or permanently suspend any service for any reason. In such cases, user balances will remain protected.

02 Account & Registration

To register with vi88, you must provide accurate and complete information. Accounts created with false details may be closed at any time and any balance may be forfeited.

2.1 One Account Policy

Each user may open one account only. If multiple accounts are found under the same person, all accounts will be closed and all bonuses will be forfeited.

2.2 Account Verification (KYC)

Vi88 may request documentation to verify your identity when required. This may include:

  • Copy of National ID or Passport
  • Mobile Number Verification
  • Payment Method Verification

Large withdrawals may be held until verification is complete.

2.3 Password Security

Keep your account password confidential. vi88 is not responsible for any bets placed by others using your account. If you forget your password, use the "Forgot Password" option.

We recommend enabling Two-Factor Authentication (2FA) for added account security.

03 Eligibility & Age Requirements

The following eligibility criteria apply to use vi88:

  • Must be at least 18 years of age
  • You must play of your own free will and in full mental capacity
  • You must ensure that online betting is not legally prohibited in your country
Any account found to belong to a user under 18 will be closed immediately and all balances forfeited. Parents and guardians are urged to remain vigilant.

04 Betting Policy

All betting decisions on vi88 are final. Once a bet is confirmed, it cannot be changed or cancelled — unless a "Cash Out" option is available.

4.1 Betting Limits

  • Minimum bet amount: ৳100
  • Maximum bet limits are set individually for each event
  • Vi88 reserves the right to modify betting limits on any wager

4.2 Match Cancellation

If a match is cancelled or postponed, all bets placed on that match will be voided and stakes returned. If a match is not completed within the scheduled time, vi88's own rules will apply.

4.3 Odds Changes

The odds displayed at the time you confirm your bet are final. Any subsequent changes to the odds will not affect your bet. However, if an odds-change notification appears while placing your bet, you may be required to confirm again.

4.4 Incorrect Odds

If incorrect odds are displayed for any reason, vi88 reserves the right to void the affected bet. The stake will be refunded in such cases.

05 Deposits & Payments

Vi88 currently accepts the following payment methods:

  • Mobile Pay — Instant processing
  • Nagad — Instant processing
  • Bank Transfer — 1–3 business days

5.1 Deposit Limits

  • Minimum deposit: ৳500
  • Maximum deposit: determined by account tier
  • No additional charges on deposits

5.2 Third-Party Payments

Deposits from another person's account into your vi88 account are not accepted. The name on the payment method must match the name on the vi88 account.

Deposits are typically credited to your account within minutes. If you experience any issues, please contact support.

06 Withdrawal Rules

Certain conditions must be met to withdraw from vi88. These requirements are in place to ensure financial security and prevent money laundering.

6.1 Withdrawal Limits

  • Minimum withdrawal: ৳500
  • Maximum daily withdrawal: based on account tier
  • Standard processing time: 15 minutes to 24 hours

6.2 Withdrawal Conditions

  • Withdrawals must be made via the same method used for the deposit
  • Wagering requirements must be met before withdrawing bonus balance
  • Large withdrawals may be on hold if account verification has not been completed
vi88 may review withdrawals if any irregular activity is suspected. Additional verification may be required during this process.

07 Bonuses & Promotions

Vi88 regularly offers bonuses and promotions. Each bonus comes with its own terms and conditions, which are detailed on the offer page.

7.1 Welcome Bonus

  • Get up to 150% bonus on your first deposit
  • Wagering requirements must be met before bonuses can be used
  • Bonuses must be wagered a specified number of times before withdrawal
  • Each user is eligible for the welcome bonus once only

7.2 General Bonus Rules

  • Bonuses may be restricted to specific games or events
  • Bonus funds cannot be withdrawn directly
  • Abuse of the bonus program will result in bonus cancellation
  • Vi88 reserves the right to modify or cancel any bonus program at any time
To view the latest bonuses and promotions, Promotions Page Visit here.

08 Prohibited Activities

The following activities are strictly prohibited on vi88 and will result in immediate account closure:

  • Operating more than one account
  • Opening an account under a false identity
  • Abusing the bonus system
  • Placing bets using match-fixing or insider information
  • Placing bets using bots or automated software
  • Using the platform for money laundering purposes
  • Attempting to access another user's account
  • Attacking the security of the platform
If any such activity is detected, legal action may be taken in addition to account closure.

09 Account Closure & Suspension

Vi88 may close or suspend an account for the following reasons:

  • Violation of Terms & Conditions
  • Verification Incomplete
  • Extended period of inactivity (more than 12 months)
  • At the user's own request
  • In accordance with our Responsible Gaming policy

9.1 Self-Initiated Account Closure

You can request to close your account at any time by contacting our support team. Please withdraw any available balance before closing your account.

9.2 Inactive Accounts

A monthly maintenance fee may be deducted from accounts that have been inactive for 12 months or more. Simply logging back in will reactivate an inactive account.

10 Responsible Gaming

Vi88 believes gaming should be a source of enjoyment, not stress or addiction. We encourage all users to play responsibly.

10.1 Setting Your Own Limits

  • Set daily, weekly, or monthly deposit limits
  • Take a temporary break from your account
  • Request a Permanent Ban (Self-Exclusion)

If you feel your gaming is getting out of control, please reach out to our support team. To learn more, Responsible Play Visit the page.

Treat gaming as entertainment. Never bet more than you can afford.

11 Privacy Policy

Vi88 takes the protection of your personal information seriously. Your data is used solely to deliver our services and ensure your security.

  • Personal information is never sold to third parties
  • Information may be disclosed when required by law
  • Cookies are used to improve our services
  • International data protection standards are upheld

For more details, visit our Privacy Policy Read the page.

12 Dispute Resolution

If you experience any issues, please contact vi88 customer support first. We aim to resolve all issues within 48 hours.

12.1 Complaints Process

  • Step 1: Contact support via Live Chat or email
  • Step 2: Submit a Written Complaint
  • Step 3: vi88 will review your case
  • Vi88's decision is final and binding

12.2 Contact

For any questions or complaints, please contact us: support@vi88.run

For answers to common questions, visit our FAQ page View.

Now that you know the rules, let's get started

Enjoy safe gaming on vi88 in accordance with our Terms & Conditions. Register today and claim your welcome bonus.

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